TBYI Phone/Crisis Hotlines

crisis line philadelphia

At The Better You Institute, we understand the importance of providing quality services to our clients. We take pride in being available to assist you, but there may be times when we are unable to answer the phone or when your needs require resources beyond what we can provide. In such cases, it is essential to know where you can turn for help.

24-Hour Suicide Prevention and Crisis Intervention Service

Description: Department of Behavioral Health and Intellectual Disability Services operates a 24-hour call center to assist people and their families with behavioral health crises. 

– 24/hr Suicide Prevention and Crisis Intervention Service 215-686-4420

National Suicide Prevention Lifeline –call 988 or 1-800-273-TALK(8255) 

https://www.crisistextline.org/ – 24/7 crisis text line – text “HOME” to 741741

Warm Lines

Description: A Warmline is a peer-run hotline that offers callers emotional support and is staffed by volunteers who are in recovery themselves.

Phone numbers: 855-507-WARM (9276)

Phone numbers: 267-507-3945

Website: National Alliance of Mental Illness [NAMI] Philadelphia

Miscellaneous Resources

The Trevor Project – LGBTQ+ youth support, 24/7 hotline, 1-866-488-7386 or text ‘START’ to 678-678 https://www.thetrevorproject.org/

After Abortion Care – hotline/textline 617-749-2948, https://exhaleprovoice.org/ , Available (U.S. Pacific Time) Weekdays 3 p.m. – 9 p.m, Saturdays 1 p.m. – 9 p.m., Sundays 3 p.m. – 7 p.m.

https://namiphilly.org/nami-virtual-support-groups.html NAMI community support groups in Philly that anyone can attend. I usually email this to clients too to have if ever interested.

https://namiphilly.org/get-help-now.html This has the PA support numbers on it.

Other Hotlines:

  1. Philadelphia Domestic Violence Hotline: 1-866-723-3014
    A 24/7 helpline for victims of domestic violence seeking support and resources. 
  2. AIDS Activities Coordinating Office (AACO) Hotline: 215-685-5488
    For information, resources, and support related to HIV/AIDS. 
  3. Philadelphia Recovery Hotline: 888-545-2600
    For individuals seeking assistance and support for substance abuse and addiction issues.